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Feel free to get in touch with us at any time!
Whether you have questions, feedback, or just want to say hello, we’re here to help.
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Address
Head Office :
No.69/2, Madinnagoda Road,
Rajagiriya
Distribution Center :
No.12, Norris Avenue, Off Gunasekara Lane,
Colombo 8
Contact
Frequently Asked Questions
Regular application of body lotion rehydrates dry skin, softens rough patches, and keeps your skin healthy. It also prevents moisture loss and soothes minor skin irritations.
Who should use Moeka?
If you’re looking for healthy, hydrated, and radiant skin — both face and body — Moeka is for you! Whether you need a nourishing face cream or a soothing body lotion, our natural, skin-friendly ingredients are designed to give you smooth, glowing skin. Experience the power of nature with Moeka!
How can Moeka help your skin?
Moeka’s face and body products are crafted with luxurious, hydrating ingredients that nourish and restore your skin. From deep moisturization to brightening and soothing care, Moeka delivers long-lasting hydration and a radiant glow — naturally.
Can I use both Moeka Vitamin Glow and Vitamin Repair together?
No, it’s best to use one at a time based on your skin type and concern. – Both Moeka Vitamin Glow and Vitamin Repair creams are suitable for day and night use. Choose the one that suits your skin needs
How does Moeka Active Glow Face Scrub work?
It gently exfoliates dead skin cells, unclogs pores, and boosts radiance — leaving your skin smooth and glowing.
Which Moeka body lotion is right for my skin type?
Moeka lotions are formulated to work for all skin types, so all three products will be fine for you whether you have oily, dry or combination skin.
However, if you are allergic to kasthuri, do not use the Icy Fresh Glow & Vitamin Glow lotions.
When should I apply Moeka body lotion?
We suggest applying Moeka body lotion right after you shower for the best results. This helps lock in moisture and keeps your skin moisturised and healthy!
Should I apply body lotion daily?
Yes! Moeka body lotions help keep your skin healthy and nourished by replenishing the moisture and nutrients it loses every day.
Do you ship to my address in Sri Lanka?
Yes! Currently, we ship orders to addresses within Sri Lanka, so enter your details when you check out and we’ll deliver your new body lotions right to your doorstep.
If your order is defective, damaged, or incorrect, please contact us at +94775535815.
To be considered for a return, your item must be unused and the product seal must still be intact. You will also need to provide your receipt.
If your return request is accepted, you must hand over the defective product to the delivery person and confirm with us once you receive the replacement product.
Please note that we do not offer cash refunds.
Yes! You can use your unique waybill/barcode number to track your order via our delivery partner, Koombiyo, through the “Track my order” tab. This can be found at the bottom of our website in the Quick Links section.
Once you have placed your order, if you wish to cancel, please contact us as soon as possible at +94775535815
However, if your order has already been handed over to our delivery partner, we cannot cancel your order.
